Testimonials

“Diana has worked with PacificSource on a number of engagements including board retreats, executive retreats, and topical summits. I have also had the great pleasure to work with Diana on a number of state initiatives over the years. Simply put, she is the best in the business. She has a deep understanding and knowledge of health care and is a fantastic facilitator. She is insightful, organized, accessible and a pleasure to work with.”

– Ken Provencher, Former CEO, PacificSource Health Plans, Eugene, Oregon

“Diana is simply remarkable. It's often challenging to find the kind of consultant and strategic thinker who can listen intently for the true meaning, pose important questions at the right time, and wrap up complex discussions in a way that everyone in the room takes a collective sigh, as if to say... "yes, that's it!" It's my honor to work and learn from Diana, and I always look forward to the next time I can glean from her experience in action!”

—Brenda Johnson, CEO, La Clinica Health Care, Medford, Oregon

“It is a rare combination that Diana brings to her work - rich content and policy knowledge along with expertise in facilitating diverse perspectives and tables where there are often broad differences in power and influence. I've been fortunate to work with Diana across two states now, and appreciate how much her facilitation results in progress rather than simply process. Her understanding and clarity about the ends we're trying to reach moves us from dialogue to actionable steps. And her sense of humor keeps groups working hard, enjoying the collaboration.”

—Liz Baxter, CEO, North Sound Accountable Community of Health, Bellingham, Washington

“Diana consistently delivers. She offers a flexible, equity-informed, and engaging style. She brings a level of energy and enthusiasm that matches well with Better Health Together’s tenacious problem solvers keeping us focused on slowing down when we need to have a deeper discussion and pushing us to decide when it’s all been said. Diana is full of integrity, mad skills in agenda building, and the right mix of humor, fun, and personal connection. BHT is a better, more vital organization because of Diana.”

—Alison Poulsen, Executive Director, Better Health Together, Spokane, Washington

“I had the good fortune of working with Diana while living in Oregon. When I moved to Montana, I tried a few consultants who were fine but fell far short of what I had become accustomed to with Diana. Diana pushes her clients to think bigger, broader, and deeper by sharing her significant knowledge and experience in health care. Diana designs creative, connecting, and generative conversations that move us forward. Her facilitation skills along with her acute intuition have consistently created successful gatherings, face to face and virtually. I can rely on Diana to help me be well prepared to go into and come out of sessions with a well-constructed approach and an impactful, inclusive plan. Her preparation, delivery, and follow up are completely reliable and absolutely impeccable. I almost hate to recommend her to an even wider circle as I want to continue to work with her!”

—Laurie Francis, Former Executive Director, Partnership Health Center, Missoula, Montana

“I’ve had the chance to work with Diana through community initiatives like CPC+ and the Primary Care Payment Reform Collaborative and, more recently, through Health Share’s 2021-2024 strategic planning process. She is a fantastic facilitator, capable of fostering an inclusive environment, creating spaces where differing perspectives are surfaced and lead to a better product, and identifying clear ways to move conversations and agreements forward. Her ability to navigate a telescoping conversation (the need to toggle between the details and strategic implications) is remarkable and is appreciated by all the groups I’ve participated in. Diana is the first person I’d call to work with in a planning process and I’m always grateful to have her partnership in the work.”

—Mindy Stadtlander, CEO, Health Share Coordinated Care Organization, Portland, Oregon